Privacy Policy

HARRIS Cologne respects the confidentiality and privacy of your personal data.

This aim of this website Privacy Policy is to provide you with information about how we process the personal data you give us or the data we may collect while you are browsing our website, how it may be transferred to third parties, and your rights and options you have to control your personal information and protect your privacy.

This website (the “Website”) is owned by Tonio Harris (“HARRIS Cologne”), a luxury perfume, skincare and cosmetic company with its headquarters in Tennessee.

Personal data is information that can directly or indirectly identify a specific person, such as their last name, first name, date of birth, customer number, order number, photo, etc.

We may collect your personal data when you:

• Create a customer account on our website, apps, or in our stores;
• Order goods from our website;
• Make purchases in stores;
• Join our loyalty program;
• Use our online services, such as the chat service;
• Agree to receive marketing communications from us by email, telephone, sms or post, depending on your selection;
• Answer surveys or satisfaction questionnaires based on your customer experience;
• Interact with our company via its official page on social networks or when we suggest re-use of content that you have published on a social network;
• Contact our customer service;
• Send requests for information to our company;
• Take part in an event we organize;
• Browse on the internet using cookies or similar technology or when you click on advertisements for our products.

HARRIS Cologne collects data about our website visitors directly (such as when you provide it to us), as well as indirectly (such as via website browsing, analytics and the use of website cookies (see below) to help us ensure that our website provides a positive experience for visitors.) The direct collection of personal data from you, which is limited to that which is appropriate for the requested services, may include:

• Your name;
• Your contact details (e.g. Email address, mailing address (such as for orders) and/or your phone number);
• Your personal preferences in relation to our products or use of our website;
• Information relating to your orders, their tracking and your purchase invoices;
• Purchase history and any returns (online or in stores);
• Information you may provide to our customer service;
• Any feedback from you regarding our products (ex: possible undesirable effects or experiences in relation to our products that you report to us);
• Your participation in voluntary surveys, or other promotional activities or events that we offer;
• Your feedback about HARRIS Cologne and our products via social media;
• Your payment information if you place an order via our website;
• Information relating to processing any returns or exchanges;

Personal data essential to HARRIS Cologne, such as how to contact you in relation to a question or where to send your purchase, is marked with an asterisk on all personal data collection forms on our website, in electronic form at some of our counters and stores, as well as off-line in paper form. If you do not fill in these compulsory fields, HARRIS Cologne will probably be unable to respond to your request and/or provide you with the requested services. Other information is optional and enables us to get to know you better and improve our communications and services with respect to you.

We may also collect certain data generated by your purchases of products or services, online or in stores, particularly information regarding the amount and type of your purchases This naturally helps us identify other items that may be of interest to you. The indirect collection of personal information relates to the use of our website, especially with respect to your browsing (pages visited, links clicked, etc.). Some of this information may be collected using cookies placed in your web browser when you browse our website. For more information about cookies, please see our 'Information on Cookie Management' at the end of this Policy.

HARRIS Cologne uses the personal data we collect for the following types of purposes:

• Enable you to create a customer account on our website, applications and at our counters and in our stores;
• Manage your access to your customer account on the internet or our applications;
• Process and manage your online orders and their delivery, as well as any questions or returns;
• Record purchases made at our counters or in our stores;
• Secure online transactions, prevent fraud, payment incidents and manage debt collection (see our terms and conditions for more details) ;
• Manage customer relations with respect to any requests for information or complaints you may send us via our website, customer service or social network pages;
• Trace and manage any alerts you may send us as part of our cosmetic vigilance obligations;
• Manage and optimize your customer experience by improving our knowledge of our customers and their browsing and use of our website;
• Propose appropriate, tailored services, particularly when we enhance our products and services;
• Conduct statistical analyses to develop management, measuring and reporting tools in order to adjust and improve our sales, marketing and product manufacturing;
• Subject to your consent, send you personalized information on our offers, news and events on your chosen communication media and analyze your preferences and habits, anticipate your needs from of your consumer profile;
• Manage your participation in any events to which you have signed up;
• For any necessary legal, regulatory or compliance purposes.

HARRIS Cologne processes your personal information:

• To perform the contract agreed between yourself and HARRIS Cologne, to manage your access to your customer account and to process and track your orders;
• Record purchases made at our counters or in our stores;
• Within the framework of its legitimate interest for the purposes of marketing management (improving our product and services), securing its digital media (websites, applications, etc.), managing payments incidents and debt collection and combating fraud;
• When you have given your consent for the processing of your data, especially for the purposes of managing our sales prospection, and of your browsing data via cookies, etc.
• Within the framework of compliance with our legal obligations, particularly fiscal obligations (conserving purchase invoices) and cosmetic vigilance with regard to Regulation (EU) 1223/2009 of 30 November 2009 on cosmetic products.

Your personal data is processed by the personnel of HARRIS Cologne. We ensure that only authorized persons within HARRIS Cologne have access to your personal data when this is necessary for the purpose of managing our commercial relations or meeting our legal obligations.

We may also share your personal data with;

• Other entities of HARRIS Cologne, as well as those that may become part of the Group in the futures;
• Other third-parties, if necessary, to meet legal, regulatory or export obligations, or to respond to requests from legal authorities;
• Subcontractors, such as:Site hosting and maintenance service providers and the providers of our electronic personal data collection solutions at counters and in stores;Payment service providers;Anti-fraud service providers;Logistic service providers;Marketing solution service providers;Sales prospection and social network communication service providers;Customer service providers;Service providers for managing cosmetic vigilance alerts;Event organization service providers;

Lastly, HARRIS Cologne may need to share your personal data with third parties to meet its legal, regulatory or treaty obligations, or to respond to requests from authorized legal authorities.

• In the unlikely event that HARRIS Cologne divests from the Tonio Harris company, or becomes affiliated with another group, your data may be entrusted to the target, but only upon receipt of written assurances that they will uphold a similar level of protection and surrounding restrictions relating to the data.
• Third parties who assist HARRIS Cologne with our customer activities, so that we can provide excellent customer service and continue to offer cosmetic products that are highly desirable to our customers.

To the extent that your data is shared with external partners, we require those partners to enter into written agreements confirming that they will uphold a comparable level of protection for your data as that provided by HARRIS Cologne.

Some recipients of your personal data may be located abroad, including outside USA.

All data transfers outside your country of residence are subject to appropriate guarantees, especially contractual, technical and organizational guarantees, that comply with applicable regulations relating to the protection of personal data.

HARRIS Cologne has implemented physical, technical, administrative and operational safeguards that are designed to protect your personal data from and against loss, misuse, alteration, destruction and unauthorized access. The safeguards are updated from time to time in order to ensure that your data remains adequately protected, such as in relation to new threats and risks, and to address new requirements, standards and technologies.

HARRIS Cologne retains personal data in accordance with the purposes described in this Privacy Policy and for as long as it may be required by law such as for tax and accounting purposes.

GENERALLY

HARRIS Cologne respects the rights of individuals with respect to their personal data. All individuals have the right to withdraw consent to use their data for marketing-related purposes. You also have the right to update your information on file with us, such as your email address, phone number, and marketing-related preferences. And, if you have a question about our handling of your data or believe it has been mismanaged, you have the right to contact us. Please use the contact details provided below to do so.

Some of the individual rights vary by region. HARRIS Cologne has adopted practices to ensure that we fulfill those region-specific rights for website visitors and other individuals who entrust us with personal data.

For all questions relating to the collection and processing of your data by HARRIS Cologne, you can contact the HARRIS Cologne Data Protection Officer at distancemovies@gmail.com. or online via the contact form on this site.